A Voice-Powered Communication Solution

a female frontline worker using theatro as a solution to helping customer

Your Operation’s Secret to Success?

Theatro gives essential information in employees’ ears—literally. No more scrambling to find a manager or paging the whole store.

Theatro’s Voice-Powered Communication Solution gives employees the answers they need, right when they need them, so they can handle customer requests, stock inquiries, or task updates all while keeping their hands free for actual work.

Without Voice-Powered Communication Solutions

Fragmented communication and disjointed workflows

Inconsistent customer experience and slower service capabilities

Constrained omnichannel execution that erodes productivity and service

With Voice-Powered Communication Solutions

Consistent and effective employee collaboration and communication

Increased customer satisfaction, trust, and retention rates

Accelerated omnichannel development, growth, and execution

Voice-Powered Communication Solutions

Our suite of innovative tools in our Voice-Powered Communication Solutions is designed to keep retail teams informed, engaged, and empowered. From Communication & Collaboration to Manager Effectiveness and Employee Engagement, each solution seamlessly integrates with your daily operations to drive efficiency and elevate customer service. With real-time access to insights and information, our apps and workflows provide frontline workers with everything they need to stay connected and responsive.

Apps That Keep You on Track

Theatro’s apps put TIVA at the center of your operations, delivering real-time insights and rapid resolutions to your team.

Keep everyone connected and equipped with the right information, exactly when they need it.

Communication & Collaboration
Manager Effectiveness
Employee Engagement
Information Lookups (Search)

Real-time Collaboration

Enable team members to easily collaborate with other team members with one-to-one or group communications.

Expert Groups

Access expert knowledge in-store, from a neighboring store or in a centralized location to answer customer questions.

Locate Team Members

Find just who you need right when you need them no matter where they are currently stationed.

OMNI & Curbside

Run an efficient, effective and integrated curbside or in-store pick-up function to deliver online orders directly to customers.

Sales & Loyalty Updates

Automate and send real-time sales or loyalty program stats to help teams reach their goals.

Team Huddle

Allow managers to record daily huddles to ensure every team member hears important updates regardless of when their shift begins.

Employee Recognition

Celebrate the performance and milestones of store team members in ways that make a difference.

Task Lists

Allow managers to identify and assign tasks or activities throughout the day, and track them in a Task Management System or store portal.

Loss Prevention

Use the store team as an effective extension of the LP team’s game plan to prevent or reduce shrink.

Inventory & Price Checks

Provide customers with instant pricing or availability information for their store or a neighboring store without leaving the customer.

Request & Response

Use closed-loop automation to ensure requests for backup or manager assistance are met by the right people.

Training

Increase team member effectiveness by providing them unlimited access to the latest training information while on the store floor

One Team, Smarter Workflows

With fluid, multi-user conversations, our workflows help your team stay on the same page and get things done faster, boosting productivity and enhancing store performance.

Theatro integrates seamlessly with your existing systems—POS, security cameras, Indyme buttons, and more—bringing them all together in one cohesive platform.

Voice
QR Code Engine
Soft Button
Indyme Buttons
Camera
Point of Sales

Theatro GENiusAI

With Theatro GENiusAI, you’re equipping your team with the tools they need to meet the evolving demands of today’s retail environment, driving operational excellence and improving customer satisfaction.